Running a Successful Automotive Dealership Business

  • Partner with a reliable car manufacturer to get access to quality vehicles.
  • Handle fundamental business requirements such as obtaining financing, filing paperwork, and getting insurance coverage.
  • Hire experienced employees with good customer service and technical knowledge of cars.
  • Use these elements to ensure success as an automotive dealer in 2023 and beyond.

Cars are not just a mode of transportation anymore—they are a status symbol and reflection of personal style. This makes an excellent opportunity for aspiring entrepreneurs looking to break into the automotive market.

As an automotive dealer, you will be responsible for providing your customers with quality vehicles and reliable services. Here are some tips on how to run a successful automotive dealership business.

Partner With A Reliable Manufacturer

The first step in running an automotive dealership is partnering with a manufacturer that produces high-quality vehicles. It would be best to research the different manufacturers and their offerings before selecting one that best meets your needs. Consider factors such as price points, features, warranties, and customer service when making this decision. Additionally, it would help if you looked into what other dealerships have done to ensure they had successful partnerships with their chosen manufacturer.

Handle Basic Business Requirements

Once you’ve selected your manufacturer partner, it’s time to handle the fundamental business requirements for running an automotive dealership. This includes acquiring financing for purchasing the vehicles from the manufacturer, filing the necessary paperwork to comply with local regulations, obtaining appropriate licensing and insurance coverage, and setting up the shop in an attractive physical location. Having a good understanding of these basics will ensure that you can properly manage your business operations from day one.

Hire The Right People

Running an automotive dealership requires more than having access to quality vehicles; it also requires skilled employees who can provide excellent customer service and build positive relationships with customers.

When hiring staff members for your dealership, be sure to look for individuals with experience working in the industry or those with solid sales skills. Also, consider those who have strong technical knowledge of cars or are eager to learn about them—this will come in handy when troubleshooting any potential problems that customers may encounter while using their vehicles.

However, there are other functions that you must consider when staffing your dealership. Here are some roles that you need to fill:

a man making computations in an office


Of course, the backbone of your business lies in the finances. Make sure to find an experienced accountant who can manage your dealership’s financials and keep track of expenses, profits, taxes, and other accounting tasks.

While finding a licensed accountant is easy, you must also consider their experience and expertise. It’s always a good idea to interview multiple candidates before deciding. But if you’re not confident about your vetting process, finding someone to do the job for you might be helpful. A trusted accounting recruitment agency will have the expertise to find the right fit for your business. They are also experienced in understanding the specific needs of many industries, including the automotive industry. This will ensure that you get an accountant who is knowledgeable about the industry and can help your business stay on track.

Service Technician

A service technician maintains and repairs vehicles in the service area. This requires someone with a solid technical background in automotive repair and maintenance. They will be responsible for diagnosing problems and repairing them correctly.

Hire a service technician who has the necessary certifications and experience to do the job. Make sure to vet potential candidates thoroughly and assess their skills and knowledge before selecting one for the role.

You can find service technicians through job sites and automotive industry websites. You can also ask around to see if anyone you know is a qualified technician or knows someone who is. Either way, you must always do your due diligence when selecting the right person for the job.

a businessman reviewing a business strategy report on a tablet

Marketing Team

A successful automotive dealership must have a marketing team to ensure that the business is getting its message out there. This includes designing and executing promotional campaigns, managing social media accounts, and organizing events.

To find the right marketing team for your dealership, look for a firm with experience in the automotive industry. You can also look for individuals with proven skills in creating and managing campaigns and those who understand the needs of the customers in the market.

If possible, prioritize hiring a digital-first marketing team. These are individuals who understand how to use digital tools and platforms to get your message across. This will help ensure that your dealership is reaching the broadest possible audience.

Overall, running an automotive dealership requires more than just having access to quality vehicles—it requires business savvy and experience. With the tips mentioned above, you can be sure to run a successful automotive dealership in 2023 and beyond. Using these elements in place, you can be sure to maximize your profits, build brand loyalty from customers, and stay competitive.

Share this with other:
Scroll to Top